This privacy policy outlines how C & D Accountants Ltd uses and protects any information provided to us by you.

This Policy governs the use of personal data which you provide to us via our website. Personal data is any or all data relating to a natural person who is identified, or can be identified, from the data.

We at C & D Accountants respect your privacy and understand that how your personal data is used and shared online matters to you, and we take the privacy of those who visit our website very seriously.

We will not collect any data other than when you contact us, and we will always process that data in compliance with the law. Our site may contain links to other sites; you should be aware that if you choose to click on those links, your data may be processed by other organisations hosting those sites. We cannot control or monitor this, and you should visit their Privacy Policies to understand how they may process your information.

Please read this Privacy Policy carefully and ensure you understand it. When you first use our Site, this is taken to be agreement to this Policy.

If you feel we are not processing your data in the correct way, you have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk)

This Privacy Policy was last updated on the 14^th May 2018. It is important that the personal data we hold about you is accurate and current, so please keep us updated with any changes to your personal information and contact details.

Who we are

This website is owned and operated by C & D Accountants Ltd, who are a Licensed member of, and regulated by, the Association of Accounting Technicians (AAT), (Licence No: 1001077)

You have certain rights as a data subject under the General Data Protection Regulation (GDPR), which governs the collection, processing and disposal of personal data by organisations such as ours. In relation to personal data held about you, you have the right to:

• be informed about how and why we collect and use the data
• be given access to the data we hold
• have any inaccurate or incomplete data rectified
• ask us to delete personal data, earlier than we might already dispose of it
• prevent us from processing the data further
• object to us using the data for particular purposes

If you communicate with us by e-mail or the contact us form, we will collect your name and e-mail address and any other content that you send to us in the body of the mail. Our site does not collect or store any other information and in particular, we do not place cookies on our Site.

We will process and store your data securely, and we will only keep it for as long as we need it for the purpose(s) for which it was collected.

In relation to the data we do collect, as mentioned above, we may use it as follows:

• to reply to your email
• to complete your financial records
• any other matter required for this accountancy practice.
• You have the right to withdraw your consent to our use of your personal data at any time, and to request that we delete it.

We will not share your personal data with anyone at any time

Data Security

We have in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in any unauthorised way. The use and access to your personal data is limited to those employees, agents, and other third parties who have a business need to know. They will only process your personal data on our instruction, and they are bound by a duty of client confidentiality.

Data Retention

We will retain your personal data for as long as necessary, to fulfil the purposes we are collecting it for, including for the purposes of satisfying any legal, accounting or reporting requirements. The current requirement for keeping data as advised by HMRC and the AAT is 6 years from the end of each tax year.

We regularly review our information and erase or anonymise personal data when we no longer need it and will endeavour to comply with any individuals’ requests for erasure under ‘the right to be forgotten’.

Accessing your data

You are entitled to make a Subject Access Request under the regulations of GDPR. This means that you may request a copy of any personal data we hold about you, free of charge. We will provide any or all information in response to your request. These requests can be made by calling 01977 218229 or by emailing info@cdaccountants.co.uk